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Information collected on AtAuction.com will not be sold, shared or rented to others.

Our mission is to provide a winning experience for our customers. As part of that experience we are firmly committed to protecting your privacy and the security of the information you provide to us. The following discloses our information gathering and dissemination practices and our security process for this website.

Information Collection

AtAuction uses the information we collect about you to process orders and communicate with you regarding the status of your order. When you register at AtAuction, we collect your name, email addresses, mailing or billing address, credit card number, and expiration date in order to process and fulfill your order.

When you sign up for Email Alerts, we need only an email address to send you the email topics that you have selected. We also use your email address to send you email notice of your bid and order status, and we may use your email address to send you notice of upgrades or changes to AtAuction, new services, and special offers. You may choose not to receive any of these emails when you register, or at a later date, through our unsubscribe process.

In order to bid on an item, you must log in with your AtAuction User ID and your password and you must enter the amount of your bid. Only your User ID and your bid will be publicly available in the Bid History.


We use "cookies" and other Web technologies to collect information and support certain features of this site. "Cookies" are pieces of information that are passed to your browser and stored on your computer's hard drive. AtAuction uses cookies to recognize repeat visitors and to provide additional features to make bidding & buying at AtAuction easier and more efficient. If you do not wish to receive cookies, you can turn them off using your browser's settings. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

Sharing data with third parties

Upon registration with AtAuction, each of our customers is assigned a random and anonymous customer number, which we use to track customer orders. This customer number is different from any custom User ID selected by you and may be passed to third party vendors with whom we work to provide more efficient and relevant services to our users. Our anonymous customer numbers may be used to measure traffic and visiting patterns on AtAuction. We may also compile statistics and other data about our customers on an aggregated basis, and may share such aggregated data with selected third parties. AtAuction can (and you authorize us to) release any information about you when we believe that such release is reasonably necessary to comply with law, enforce or apply the terms of any of our user agreements, enforce other AtAuction rights, or protect the rights, property or safety of AtAuction, the AtAuction.com Web site, our users, or others. Further, as permitted by applicable law, AtAuction can (and you authorize us to) disclose your login ID, name, street, address, city, state, zip code, country, phone number, email, company and any other information in connection with an investigation of fraud, intellectual property infringement, piracy or other unlawful activity whenever AtAuction in its sole discretion believes necessary or appropriate. In addition, we may share information about you with third parties as necessary to complete a transaction requested by you.


This Web site may contain links to other approved web sites. We provide these links for your convenience. Your use of other web sites is subject to the terms and conditions of those web sites, including the privacy policies of those web sites.


We have industry standard measures in place to protect the security of the personal information we collect through AtAuction.com. We use Secure Socket Layers ("SSL") to encrypt your credit card and other information as it travels over the Internet. It is important that you understand, however, that no Web site or database is completely secure or "hacker proof." You are also responsible for taking reasonable steps to protect your personal information against unauthorized disclosure or misuse, for example, by protecting your passwords.

How your information is encrypted

The pages where you submit your account information, place a bid, and receive confirmation of a successful bid are all encrypted. In addition, your credit card information is encrypted within our database and access to such information is restricted.

Technical Details About Encryption

AtAuction.com operates with a Go Daddy SSL Certificate to offer secure communications by encrypting all data to and from the site, utilizing 256-bit encryption - the current industry standard.

Your Consent to This Online Privacy Statement

By browsing or using AtAuction.com, you are agreeing to the collection, use, and disclosure of your personal information as described in this Online Privacy Statement. If you do not consent to the collection, use, and disclosure of your personal information as described in this Online Privacy Statement, you should not use this site.

Children and Minors

AtAuction.com is not directed at nor targeted to children We do not use this site to knowingly solicit personal information from or market to children. If you are under 13 years of age, you should not submit any personal information to us.

This Online Privacy Statement May Change

We reserve the right to update or modify this Online Privacy Statement, at any time and without prior notice, by posting the revised version on this site. These changes will only apply to personal information we collect after we have posted the revised Online Privacy Statement on this site. Your use of this site following any such change constitutes your agreement that all personal information collected from or about you through AtAuction.com after the revised Online Privacy Statement is posted will be subject to the terms of the revised Online Privacy Statement.

To alert you to changes to this Online Privacy Policy, we will provide a notice at the top of this Online Privacy Statement for at least 30 days after the new effective date of such changes and highlight the changes so that you can locate them easily.

You may access the current version of this Online Privacy Statement at any time by clicking on the link marked "Privacy Policy" at the bottom of each page of this site.

Questions Concerning Our Online Privacy Practices

If you have any questions or concerns regarding this Online Privacy Statement or our privacy practices, please email us at CustomerService@atauction.com or write to us at AtAuction, 1200 Lakeside Parkway, Suite 450, Flower Mound, Texas 75028.

In addition to the great values you determine through the $1 start bid, No Reserve Auctions, we offer the ability to earn Bid Bucks in the amount of 5% of your total net Winning Auction purchases for a calendar month. These Bid Bucks can be applied as a discount towards your next winning auction of the following month.